Highkeyflair · Kota Damansara

Terms of Service

The terms that govern studio booking, payment, equipment hire and proofing.

Last updated: 01/10/2026

These terms govern your use of Highkeyflair Studio ("the studio", "we"), an independent photography studio and equipment-rental space in Kota Damansara, Malaysia, including booking the space, hiring equipment and using our proofing galleries. By booking, paying or using the studio you agree to these terms.

1. The studio

Highkeyflair is a 1,252 SF space with a 4.77 m white cyclorama in Emporis, Persiaran Surian, Kota Damansara. It includes air-conditioning, wifi, power, parking and a changing room. You can book Studio Only (bring your own kit) or Fully Equipped (strobes, continuous lights, stands and modifiers set up for you).

2. Booking & payment

• Hourly: Studio Only RM100/hr, Fully Equipped RM120/hr, weekday and weekend. Minimum 2 hours, 30-minute steps. Choose your kit on the booking page to confirm your total.
• Payment is due in full at booking to confirm your date. We confirm your slot and send payment details.
• Prices exclude SST and are shown on the booking page at checkout.
• Dates are held only once payment is received; an unpaid hold may be released.
• You choose a time block; the studio opens on your booked time.
• Pre-light by request only. Write to us for a quote. Studio Only RM100/hr, with equipment RM120/hr.

3. Hours & overtime

Your block starts at your booked time. A 15-minute grace period applies, after which overtime is charged at your booked tier rate: Studio Only RM100/hr, Fully Equipped RM120/hr.

4. Cancellation & rescheduling

• Cancel 7 or more days out for a full refund, or full credit with a 5% bonus.
• 48 hours to 7 days out, half back and half credit.
• Under 48 hours, half credit, or the rebooked amount less RM100 when we fill the slot.
• Plan/member and repeat clients may move their day free up to 72 hours before.
• The studio may reschedule for maintenance or major events; any paid amount is honoured or refunded.

5. Damage, repaint & hold

• No refundable damage hold is collected at the moment. If the studio switches it back on, it is RM300, refundable, charged on top of the invoice total and released once the space is verified on return at check-out.
• The white cyc is repainted at up to RM800 if damaged.
• No tape, nails, markers or shoes on the cyc. You are responsible for the space, the kit and your guests.
• Equipment hired with the studio is charged at replacement cost if damaged (see equipment terms), and equipment hire does not carry the studio hold.

6. Equipment hire

• Equipment is charged per item per day at the published rate.
• Studio-session equipment is reserved for your visit; off-site equipment is delivery or self-collect.
• Damage is charged at replacement cost.
• Returns more than 2 hours late are charged at 1.5× the daily rate; consumables are charged per roll.

7. Proofing galleries

We provide a proofing gallery for client review, favourites/alternates, comments, print marks and retouch notes. Galleries have a selection window and may expire; the studio may set rounds, watermarks and review limits. Your selections guide the edit; the final edit is the studio's.

8. Intellectual property

The photographer retains copyright and a non-exclusive right to use images from a shoot for portfolio and promotion unless agreed otherwise in writing. You receive a licence to use the images delivered for your shoot or order. Equipment hire does not transfer any intellectual property.

9. Your responsibilities

• Provide accurate booking and billing details.
• Be on time and keep within your booked block.
• Keep the space and kit clean, secure and undamaged.
• Conduct yourself professionally; the studio may decline off-brand or disruptive bookings.
• No alcohol or substances, and no commercial activity beyond the agreed purpose, without written consent.

10. Liability

To the extent permitted by law, the studio's liability is limited to the amount you paid for the booking or order. We are not liable for indirect or consequential loss, items you leave behind, or delays caused by events beyond our reasonable control. You are responsible for damage you or your guests cause to the studio or its kit.

11. Data

How we collect, use and protect your personal information is set out in our Privacy Policy.

12. Changes & termination

We may update these terms from time to time; the version published on this page applies. We may decline or cancel a booking that breaches these terms (with a refund of any amount not yet earned, or forfeited per the cancellation terms).

12b. Events & the monthly potluck (separate event ladder)

Event seats use a different ladder from studio bookings in section 4. Event signups are free unless the event lists a price. Free seats are confirmed immediately, first-come; once full, you join a waitlist and get a personal 48-hour offer if a seat opens. Paid event seats are reserved when you sign up and confirmed once the payment is received; unpaid seats are released after 3 days and offered to the waitlist. You can release your seat any time on your pass, it moves to the next person, and paid seats convert to studio credit per the event policy (full value 72h or more before, half within 24 to 72h, otherwise forfeited; credit lives 12 months). The public table shows your initials and dish by default, or your first name if you choose; contact details and your full name stay with the studio.

12c. Member sign-in

Signing in is optional and never required to book. One person keeps one account: sign-in links are personal, single-use, and expire within one hour, do not forward them. Perks earned under a booking email move with that email when you sign in with it. Rewards are non-transferable, non-cashable, and expire as stated where they are issued.

13. Governing law

These terms are governed by the laws of Malaysia, and any dispute is subject to the courts of Malaysia.

14. Contact

highkeyflair@gmail.com · +60 11-3793 2893 · Highkeyflair Studio, Kota Damansara, Malaysia. Already booked? Manage your booking.